Fines SA offers comprehensive fleet management solutions designed to create a significant impact on a large scale. Our online fleet services and state-of-the-art technology simplify the complexities of managing large fleets, enabling businesses to view and pay fines online with ease.
Why Use Fines SA Fleet Services?
- Manage fleet fines online with ease.
- Reduce administrative burdens and streamline your fleet management process.
- Minimize operational costs and enhance overall efficiency.
- Receive regular national reports so that you can stay on top of your fleet traffic fines.
- Reduce company speeding fines and other violations by creating accountability in your drivers through timely penalization for traffic infringements. This will in turn lead to increased awareness and a change in driver behaviour patterns, making our roads safer.
- Protect the proxy or representative of the business from either arrest and / or loss of licence.
- Protect your vehicles from accidents and damage.
- Keep a close eye on AARTO Driver Demerit Points (DDP) and Professional Driving Points (PDP) validity using the Fines SA App.
- Save money — if you pay traffic fines on time you can get up to a 50% discount on your fleet’s traffic fines.
Why Must A Company Pay Their Fines?
There are various consequences for not paying your fleet traffic fines:
- If you are the proxy for the business, your Identity Document (ID) or Business Registration Number (BRN) could be subjected to an Admin Block in the eNaTiS (Electronic National Traffic Information System). This can cause unnecessary stress and is difficult to clear and resolve.
- The knock-on effect?
- You will need to pay additional penalties
- You will not be able to renew your car licence(s)
- You will not be able to register or sell a vehicle
- Insurance claims could be repudiated
- If you are stopped in a road block then you can be arrested if warrants or enforcement orders have been issued
The Ins And Outs Of Fleet Management
The Proxy
The proxy is ultimately the responsible person for any outstanding traffic fines on behalf of the company and is held personally liable. The onus is therefore on this person within the company to make sure that any traffic fines are settled timeously or they may be faced with an Admin Block against their name or potentially arrest, imprisonment and / or a court appearance.
Responsibility: The Driver VS The Proxy
Fines SA does not recommend the redirection of company traffic fines into a driver’s name. The tried and tested approach for fleets is for the company to pay traffic fines promptly and then recover the outstanding amounts directly from drivers. This method ensures that the proxy is protected — they have certainty that the fine has been paid and a receipt number to prove it — and it encourages drivers to become more responsible and avoid traffic infringements.
The Process
In South Africa, there are two distinct fine systems: the CPA system and the AARTO system. When signing up with Fines SA, it's essential for the proxy to have all ID numbers linked to the company and the Business Registration Number/s (BRNC) at hand. This ensures comprehensive coverage of fines from both systems.
BRNC: The Business Registration Number Certificate is the document that the company receives from the licensing department once the company details have been entered into the eNATIS system. This is an important number as the AARTO system currently allocates fines to the BRN. It is also referred to as the identification number on the registration certificate.
IDENTITY DOCUMENT: The proxy's identity document is necessary for capturing fines associated with the CPA system.
By providing both numbers during registration, fines from both systems can be effectively managed.
How to Check and Pay My Traffic Fines?
Step One
SIGN UP as a business to create your account if you are a first-time user. You can either verify your account via email (check your junk and clutter folders!) or via sms.
Step Two
SIGN IN to access your profile, where you can edit account details, add your ID number/s and/or BRN number/s, view demerit points, view all fines and choose to pay individual fines or select all fines.
Step Three
Pay your fines via one of our convenient payment methods, including: Snapscan, Zapper, QR codes, Masterpass, Mobicred, credit card, debit card, EFT, Apple Pay, Samsung Pay or cash at our offices.
Step Four
We will send you a payment confirmation electronically for your records. You can view your paid fines on the portal at any time by using the drop down paid / unpaid fines.
Case Study of a Fleet Client
The Situation
A national fleet client was heavily reliant on receiving traffic fines via post. Inundated with paper, they employed staff to handle the issues. Incomplete information provided by traffic departments caused further confusion. Traffic fines were not paid timeously, incurring additional costs. As a result, the fleet's proxy regularly received warrants of arrest.
The Challenges
- Posting Issues: Fines were either not posted or received, arrived in duplicate or even triplicate, which was extremely confusing.
- Increased Staffing: Additional full-time staff were employed to try and resolve the situation or at least keep it under control.
- System Deficiencies: Lack of reliable systems and real-time information made management impossible, resulting in costly chaos.
- Frustrating Settlements: Attempting to settle fines and match corresponding receipt numbers in over 250 municipalities was both frustrating and time-consuming.
- Irrecoverable Fines: Drivers would leave the business and fines could not be recovered, resulting in the fleet owner having to foot the.
The Reality
- Managing and paying fleet traffic fines is not the company’s core business, but an essential part of it.
- Setting up or expanding an internal fines department costs money.
- Without access to specialised online systems and up-to-date information, managing fines becomes even more challenging.
- The introduction of AARTO, with its demerit system (to be launched in September 2025), adds another layer of complexity to fine management, highlighting the need for specialised expertise.
The Solution
The client turned to Fines SA, not only for our professional fleet management solutions, but also to facilitate creating their own profit centre.
- Our automated processes enabled the company to review fines in real-time.
- We delivered a “helicopter view” to capture their full picture of all outstanding fines at any point in time.
- The company no longer had to deal with an unreliable postal system.
- The company’s drivers were penalised timeously for speeding fines and other traffic infringements and funds were recovered, reducing their bad debts.
- The fleet owner saved up to 50% on fines.
- Administration staff was reduced, leading to more savings.